Jul 10, 2008
A Culture of No
No, we can’t do that because……..
it wasn’t in the original scope of the project.
it wasn’t requested early enough.
we don’t have resources allocated for that.
we don’t have the proper approvals.
it isn’t part of our annual plan.
it isn’t a high enough priority.
it would introduce too much risk.
There are lots of ways to say No. I’ve heard them all. And probably used them all.
Individually, these are all legit reasons for saying No to something. In fact, all healthy organizations strategically say No to good things when those good things would prevent them from focusing on great things. (I posted about that here.)
However, when strategically saying No turns into an avalanche of Nos on the mountain of bureaucracy you could eventually end up with……..
A Culture of No. A Culture of No, We Can’t. Instead of a Culture of Yes, We Can.
What kind of culture does your organization have?
How do you strategically say No, but maintain a Culture of Yes, We Can?
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