Aug 20, 2009
Creative Dissatisfaction
“We train people to think about improvement all of the time, to have what I call a culture of creative dissatisfaction with the status quo.” - Ananth Krishnan, Chief Technology Officer, Tata Consultancy Services [Business Week, How To Build A Culture of Innovation]
Creative dissatisfaction….I like that term.
Employers are always so worried about the satisfaction of their employees. They conduct survey after survey to measure the dissatisfaction. Employee dissatisfaction is seen as a liability.
What if employers changed their perspective and viewed their employee dissatisfaction as an asset? An asset to be used as fuel to drive significant, creative, innovative, positive change.
What if employers said to employees?…….
We recognize that you aren’t satisfied with the way things are. Neither are we. Our mission is not yet accomplished. Our vision is not yet achieved. We want a culture of creative dissatisfaction with the status quo. We want to hear your ideas on how to move forward. Where creativity, innovation, and change are needed, we want you to have the freedom and power to create, innovate, and change.”
Listening to ideas and giving employees the freedom and power to create, innovate, and change are key. Without that, then your employee dissatisfaction is, well, just a liability.
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