Feb 5, 2009 0
A Better Way

One of my all-time favorite web apps is Basecamp, a project collaboration tool from 37signals. So I enjoyed reading the story behind Basecamp on this Happy Birthday – Basecamp Turns Five! post on the Signal vs. Noise blog.
Here are a few great comments about communication, collaboration, projects and software from the post by Jason Fried……
We built Basecamp because our projects and client communications were a mess. We were using email to update our clients. That works for about 5 minutes, then goes from ripe to rotten pretty quicky.
Projects aren’t about charts, graphs, stats, and reports. Projects aren’t broadcasts. Projects are about people and communication and collaboration. Projects are about back-and-forth, give and take.
We also didn’t really like the idea of “management.” Management is hard work. Management is administrative. Management gets in the way. Collaboration better described what we were after.
One of the most rewarding things has been showing people that there’s a different way, a better way. Software doesn’t have to be a pain in the ass. Software doesn’t have to get in the way. Software isn’t about feature lists and sensational promises. Software is a concise set of tools that serve as an extension of your own mind. Great software lets you get things done and then it gets out of your way.

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